KIRGO Casino Customer Support

The KIRGO Casino support team is available to assist with all account-related questions, payment issues, game enquiries, and technical problems. Players worldwide can contact KIRGO Casino online using the options below.

Contact Methods at KIRGO Casino

Contact Phone

Call +1 313 400 5951 for immediate assistance. This line is open 24 hours a day, 7 days a week. Please have your account username or player ID ready. For your security, we will verify your identity before helping you.

Email Support

Send your enquiries to [email protected]. We are ready to respond to all messages within 12 hours. Be sure to include your username and a clear description of the issue. Do not include passwords or full payment card details.

Website Feedback Form

Use the contact form available on our website at https://kirgo-online.com/. Complete all required fields and choose the appropriate category for your request. You can upload screenshots (up to 5MB). A confirmation message will appear after submission.

E-mail

Your Message

KIRGO Live Chat

Click the chat icon available on all pages of the site. Live chat is available 24/7. The average connection time is under 60 seconds. Our team can help with account access, payments, bonuses, technical issues, and general questions.

Common Support Topics

Account verification and required documents
Deposits and withdrawals
Bonus terms, wagering requirements, and free spins
Game rules and payout questions
Responsible gambling limits and tools
Technical errors or bugs
Account restrictions and access problems

Security Reminders

Our support agents will never ask you for:

Your password
Full card numbers
Online banking credentials
PIN codes

If you are asked for any of this information, please contact us immediately.

Response Times

Channel	Response Time
Phone	Immediate connection, 24/7
Live Chat	Under 60 seconds
Email	Within 12 hours
Feedback Form	Within 24 hours

Contact Information

Registered Office: 5951 2nd Ave, Detroit, MI 48202, USA

General Support: Phone: +1 313 400 5951 Email: [email protected]

Responsible Gambling: Phone: +1 313 400 5952 Email: [email protected]

KIRGO Client Support Team Working Hours

Department	Working Hours
General Support	24/7
Responsible Gambling Team	Monday to Friday, 9:00 AM – 9:00 PM ET

Providers